We're located in Westlands, Nairobi. Feel free to visit us and explore our range of appliances!
Yes, we offer free delivery with cash on delivery options. We'll bring your purchase right to your doorstep.
Our appliances are gently used, and some are as-new with only cosmetic damage from the factory or shipping. We repair and refurbish all our appliances to make them look and function like new. Our quality control process ensures you get top-quality products at great prices.
Every appliance undergoes thorough testing under our Quality Assurance system. We ensure each item meets high performance standards before it reaches you.
Don't worry! Your appliance is covered under a one-year warranty. Just contact us, and we'll assist with repairs or replacements.
While we don't currently offer formal hire purchases, you can pay a deposit and pick up your item after completing all payments. We're working on providing hire purchase options soon!
REFRIGERATORS FAQS
Refrigerator: Aim for a temperature around 37°F (3°C).
Freezer: Set it to 0°F (-18°C)
Adjusting the Temperature:
Digital Refrigerators: Use the digital display or control panel to set theexact temperature.
Non-Digital Refrigerators: Adjust the temperature dial or slider inside the fridge. These are usually numbered settings (e.g., from 1 to 5 or 1 to 7),where a higher number typically means a colder setting. You may need to adjust incrementally and monitor over time to reach the desired temperature. Remember to consult your user manual for specific instructions related to your model.
Remember to consult your user manual for specific instructions related to your model.
Top Shelves (Slightly Warmer): Store ready-to-eat foods like leftovers, drinks, and packaged items. This area is a bit warmer than the lower shelves.
Middle Shelves (Consistent Cool Temperature): Ideal for dairy productslike milk, cheese, and yogurt. The temperature here stays consistently cool.
Bottom Shelves (Coldest Part): Place raw meats, poultry, and seafood here in sealed containers to prevent drips. This is usually the coldest area of the fridge.
Crisper Drawers (Humidity-Controlled): Use these for fruits and vegetables; adjust humidity settings if available. They help maintain the right moisture levels for produce.
Door Shelves (Warmest Area): Best for condiments, sauces, and juices—items that can handle temperature changes. The door is the warmest spot due to frequent opening.
Regular cleaning keeps your refrigerator hygienic and efficient.
Frequency: Clean the interior every 3-4 months; wipe up spills immediately. Cleaning Steps:
Empty the Fridge: Remove all food items.
Remove Shelves and Drawers: Wash them with warm soapy water.
Clean the Interior: Wipe inside surfaces with a mixture of baking soda and water using a soft cloth.
Dry Everything: Ensure all parts are completely dry before putting themback.
Restock: Return food items, checking expiration dates as you go.
Things to Avoid:
Harsh Chemicals: Don't use strong cleaners or bleach that can leave residues or odours.
Abrasive and Sharp Tools: Avoid using steel wool or rough scrubbers that can scratch surfaces.
Pouring Water Inside or Outside: Do not pour water directly inside or outside the fridge, as it can damage electrical components and the exterior finish.
Overlooking Seals: Gently clean door seals without damaging them.
Myth Buster
Myth
Leaving the refrigerator door open will cool down the room.
Truth
Opening the refrigerator door will not cool your room; in fact, it will make it warmer. A refrigerator removes heat from inside the unit and releases it out the back or bottom. When the door is left open, the appliance works harder to cool the inside, producing more heat in the process. This extra heat is released into the room, causing the overall temperature to rise. To cool a room, use an air conditioner or fan instead.
WASHING MACHINE FAQs
Read the Manual: Get to know your washing machine by reading the instructions that come with it.
Load Properly: Don't overload the machine; stick to the recommended load size.
Use the Right Detergent: Choose a detergent that's suitable for your machine (e.g., high-efficiency detergent for HE machines).
Check Pockets: Empty all pockets to remove coins, keys, or other items that could damage the machine.
Close the Door/Lid Securely: Make sure the door or lid is firmly closed before starting a cycle.
- Too Much Detergent: Using excess detergent can cause too many suds and affect cleaning.
- Heavy or Bulky Items: Large rugs or heavy blankets might unbalance or strain the machine.
- Flammable Materials: Never wash items soaked with gasoline, oil, or other flammable substances.
- Small Objects: Keep coins, pens, and other small items out of the machine to prevent damage.
- Clean the Drum: Run a washing machine maintenance wash at least once a month or more frequently for heavy use; e.g Run an empty cycle with hot water and a washing machine cleaner or vinegar.
- Wipe the Seal: Clean around the door seal to prevent mould and odours.
- Leave the Door Open: After washing, leave the door slightly open to let the inside dry out.
- Clean the Dispensers: Remove and rinse detergent and fabric softener dispensers regularly.
- Check Hoses: Look for leaks or cracks in the hoses and replace them if needed.
Things Not to Do
Harsh Chemicals: Don't use strong chemicals that could damage the machine.
Ignoring Strange Noises: If you hear unusual sounds, stop the machine and check for issues.
Pouring Water Over the Machine: Keep water away from the control panel and exterior.
Myth Buster
Myth
Using more detergent will get my clothes cleaner.
Truth
Using extra detergent doesn't mean cleaner clothes. In fact, too much detergent can create excess suds that trap dirt, which might redeposit onto your clothes. It can also lead to residue build-up in the machine. Always use the recommended amount for the best results.
Myth Buster
Myth
Washing clothes in cold water doesn't get them as clean as hot water.
Truth
Modern detergents are designed to work effectively in cold water, and for most everyday laundry, cold water cleans just as well as hot. Washing in cold water can also help preserve the colours and fabrics of your clothes, and it saves energy by reducing the need to heat the water. Hot water is still recommended for sanitising items like bedding or towels when someone is ill, but for general use, cold water is both effective and efficient.
MICROWAVE FAQS
Read the Manual: Familiarise yourself with your microwave's features and safety instructions.
Use Microwave-Safe Containers: Only use dishes labelled as microwave-safe. Avoid metal containers or utensils, as they can cause sparks.
Cover Your Food: Covering food with a microwave-safe lid or wrap helps it heat evenly and prevents splatters.
Stir and Rotate: Stir or rotate your food midway through cooking to ensure even heating.
Follow Instructions: Use recommended cooking times and power settings provided in recipes or on food packaging.
Glass and Ceramic Dishes: Most are suitable unless they have metallic accents.
Microwave-Safe Plastics: Look for a microwave-safe label on plastic containers.
Avoid using:
Metal Containers or Utensils: These can cause sparks or fires.
Non-Microwave-Safe Plastics: Some plastics can melt or release chemicals.
Styrofoam and Aluminum Foil: Unless labelled microwave-safe, they arenot suitable.
Wipe Regularly: Clean the inside after each use to remove spills and splatters.
Steam Cleaning: Heat a bowl of water with a lemon slice for a few minutes. The steam will loosen grime, making it easier to wipe away.
Clean the Door and Seals: Gently wipe these areas to ensure a good sealand prevent residue buildup.
Avoid Harsh Chemicals: Use mild soap and water instead of strong cleaners that might damage the interior.
Check the Turntable: Remove and wash it regularly to keep it free of food particles.
Things to Avoid:
Pouring Water Inside or Outside: Don't pour water directly into or over your microwave; use a damp cloth instead.
Using Abrasive Materials: Avoid scrubbers that could scratch surfaces.
Myth Buster
Myth:
Microwaves are dangerous because they emit harmful radiation.
Truth:
Microwaves cook food using a form of energy that doesn't make your food radioactive or harm you. The microwave oven is designed to keep this energy inside while it's running. As long as your microwave is in good condition and you follow the instructions, it's safe to use.
BLENDER FAQS
Secure the Lid: Always make sure the lid is on tight before blending.
Start Slow: Begin at a low speed and increase if needed.
Don't Overfill: Fill only up to the maximum line to prevent spills.
Keep Hands and Utensils Out: Never insert anything into the blender while it's running.
Unplug When Not in Use: Always unplug the blender before cleaning or handling the blades.
Hot Liquids: Let hot liquids cool down before blending to prevent accidents.
Hard Items: Avoid bones, pits, and hard shells that can damage the blades.
Dry, Tough Foods Without Liquid: Add some liquid when blending tough ingredients to ease the motor.
Non-Food Items: Keep fingers, utensils, and other objects out of the blender jar.
Unplug First: Always unplug the blender before cleaning.
Disassemble Parts: Remove the jar, lid, and blades if possible.
Wash Components: Clean with warm soapy water.
Handle Blades Carefully: Blades are sharp—be cautious.
Wipe the Base: Use a damp cloth to clean the base; don't submerge it in water.
Dry Completely: Make sure all parts are dry before putting them back together.
Things Not to Do
Submerging the Base: Do not immerse the motor base in water.
Harsh Cleaners: Stay away from abrasive cleaners that could damage the blender.
Myth:
Running an empty blender will sharpen the blades.
Truth:
Running the blender empty doesn't sharpen the blades and can harm the motor. Always use your blender with appropriate ingredients to keep it in good condition.
ELECTRIC KETTLES FAQS
Fill Properly: Add water between the minimum and maximum lines marked inside.
Use the Base Correctly: Place the kettle securely on its base before turning it on.
Keep It Dry: Ensure the cord and base stay dry to prevent electrical hazards.
Handle with Care: Use the handle to avoid touching hot surfaces.
Unplug After Use: Disconnect the kettle when it's not in use.
Things Not to Do:
Don't Overfill: Overfilling can cause boiling water to spill out.
Never Boil When Empty: Running the kettle without water can damage it.
Avoid Immersing in Water: Do not submerge the kettle or its base in water.
Regular Cleaning: Rinse and dry the kettle after each use.
Descale Often: Boil a mixture of equal parts water and vinegar to remove mineral buildup, then rinse thoroughly.
Wipe the Exterior: Use a damp cloth to clean the outside; dry it afterward.
Things Not to Do:
Don't Use Harsh Chemicals: They can leave residues that contaminate the water.
Avoid Abrasive Materials: Scrubbers can scratch the surface of your kettle.
Can I boil liquids other than water in my kettle?
Designed for Water Only: Kettles are made specifically for boiling water.
Stick to Water: Using other liquids can damage the kettle and be hard to clean.
Things Not to Do:
Don't Add Ingredients: Avoid putting tea bags, milk, or coffee directly into the kettle.
No Oils or Sugary Liquids: These can overheat and ruin the heating element.
Myth:
Leaving leftover water in the kettle is fine and won't affect anything.
Truth:
Leaving water sitting in the kettle can lead to mineral buildup, affecting the taste of your water and the efficiency of the kettle. It's best to empty the kettle after each use and allow it to dry to prevent limescale and keep your kettle in good working order.
IRON FAQs
Consider the Features: Look for adjustable temperature settings, steam options, and a self-cleaning function.
Soleplate Material: Choose between stainless steel, ceramic, or non-stick soleplates based on how smoothly they glide over fabrics.
Water Tank Capacity: A larger tank means fewer refills when using steam.
Weight and Comfort: Pick an iron that feels comfortable to hold and isn't too heavy for you.
Extra Features: Auto-shutoff for safety, anti-drip systems to prevent leaks, and cord length for ease of use.
Ironing Safety Tips
Things to Do:
- Set the Right Temperature: Adjust the heat setting based on the fabric you're ironing. Check the clothing label for guidance.
- Use a Stable Surface: Always iron on an ironing board or a flat, heat-resistant surface.
- Keep the Cord Clear: Ensure the power cord is positioned safely to prevent tripping or accidental pulls.
- Unplug When Not in Use: Always unplug the iron after use or if you need to step away.
Things Not to Do:
- Don't Leave It Unattended: Never leave a hot iron unattended, even briefly.
- Avoid Touching Hot Surfaces: Be cautious not to touch the hot soleplate or let it come into contact with cords or other items.
- Don't Iron Over Zippers or Buttons: This can damage both the iron and your clothing.
Unplug and Cool Down: Always unplug the iron and let it cool completely before cleaning.
Wipe the Soleplate: Use a damp cloth to clean the soleplate. For stubborn residue, a mixture of baking soda and water can help.
Use Distilled Water: If your iron has a steam function, using distilled water can prevent mineral buildup.
Empty the Water Tank: After each use, empty any remaining water to prevent leaks and buildup.
Store Upright: Keep the iron in an upright position when storing to avoid damaging the soleplate.
Things Not to Do:
Don't Immerse in Water: Never submerge the iron in water or any other liquid.
Avoid Harsh Cleaners: Don't use abrasive cleaners or metal scouring pads that could scratch the soleplate.
Don't Leave Residue: Ensure all cleaning substances are wiped off before using the iron again
Overfilling: Filling the water tank past the maximum line can cause leaks.
Low Temperature with Steam: Using the steam function before the iron is hot enough.
Mineral Buildup: Hard water can clog steam vents, causing leaks.
Solutions:
Fill Correctly: Only fill up to the indicated maximum level.
Allow to Heat Up: Wait until the iron reaches the proper temperature before using steam.
Clean the Iron: Use a mixture of water and vinegar to descale and remove mineral deposits.
Use Appropriate Water: If recommended by the manufacturer, use distilled or filtered water.